The field of mediation has expanded dramatically since Friends Conflict Resolution
Programs published the original MediatorÌs Handbook in 1982, the first "how-to"
mediation manual available to the public. Since then, mediation has evolved from an
alternative approach to conflict resolution for community activists to a process that
has become part of our everyday landscape.
Continuously in print for fifteen years, The Mediator's Handbook provides a time-
tested, flexible model for effective mediation in diverse environments and situations.
Completely revised, the new edition provides a clear overview of mediation and
conflict; a section that walks through each step in the mediation process; a large
"Toolbox" section that details the skills and approaches used by professional
mediators; and a final section that looks at informal mediation. Whether new to the
art of mediation or an experienced professional, people working in corporations,
government agencies, community organizations, schools, and any other situation
where there is a need to build bridges between diverse perspectives will find The
MediatorÌs Handbook a valuable resource.
Jennifer E. Beer is the author of the original Mediator’s Handbook and helped develop
Friends Conflict Resolution Programs' well-known mediation training course. She is the
founder of JB Intercultural Consulting. Eileen Stief created FCRP's mediation program
and training course 20 years ago. She is now a partner in PennACCORD Associates, a
firm specializing in dispute resolution and conflict management. She is co-author of
FCRP's School Mediation Trainer's Manual. Friends Conflict Resolution Programs is a
program of the Philadelphia Yearly Meeting of the Religious Society of Friends
(Quakers) and is one of the longest-running mediation programs in the United States.
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Now 30% off
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was $21.95
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The Mediator’s Handbook
By Jennifer Beer
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The Center for Green Building
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The Center for Green Building 3380 Fairfield Ave, Bridgeport, CT 06605 Phone: 203-382-0774 Fax: 203-382-0764 Email Us Measure for Measure, LLC
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