Shipping & Policies

Regular orders will usually ship the day of the order if received before 1pm EST, however it may be 1-2 business depending on order volume. Any shipment using an express shipping method will be given priority.

Please note that water-based paint and stains are subject to freezing during shipment, which can significantly degrade product quality. We will delay shipment if we expect freezing conditions during transit. Please contact us if this is a concern.

Orders under 150lbs ship via UPS. Orders over 150lbs (including wood flooring and countertops) will be delivered on a pallet and require a freight quote not provided on the product page.

All custom orders require a custom freight quote and may require a 1-2 week lead time depending on the product or vendor.

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